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Customer Support Technical Sales Executive

salary 15,000 - 22,000 /month
company-logo
job companyGtech Solution
job location Sector V - Salt Lake, Kolkata
job experience1 - 6+ years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Bengali
qualification
12th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Technical Sales Executive to join our team at GTECH SOLUTION. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 15,000 - ₹ 22,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Support Technical Sales Executive job

  1. What are the eligibility criteria for this Customer Support Technical Sales Executive job?
    Ans : Candidates should have a 12th Pass and above qualification with 1-7 years of experience and skills like Domestic Calling for this Customer Support Technical Sales Executive job offered by Gtech Solution in Sector V - Salt Lake, Kolkata.
  2. What salary is offered for this Customer Support Technical Sales Executive job?
    Ans : The salary for this Customer Support Technical Sales Executive job ranges between ₹15,000-₹22,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Technical Sales Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
  5. How many vacancies are there for this Customer Support Technical Sales Executive job?
    Ans : There are 5 vacancies for this Customer Support Technical Sales Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Technical Sales Executive job is open for both male and female candidates.
  7. What does the role of Customer Support Technical Sales Executive involve?
    Ans : As a Customer Support Technical Sales Executive, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Technical Sales Executive position is Sector V - Salt Lake, Kolkata.
  9. Who is the right fit for this Customer Support Technical Sales Executive job?
    Ans : A candidate having skills like Domestic Calling with 1-7 years of experience is the right fit for this Customer Support Technical Sales Executive job.
  10. What makes this Customer Support Technical Sales Executive job a good opportunity?
    Ans : This Customer Support Technical Sales Executive job is a good opportunity as it offers a salary between ₹15,000-₹22,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 22000

Regional Languages

Bengali, Hindi

Contact Person

HR Bishal

Interview Address

, Sector V - Salt Lake, Kolkata
Posted 5 days ago
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