Customer Care Service

21,000 - 80,000 /month*

Conviction Hr

Malad (West), Mumbai

₹30,000 incentives included

1 - 6 years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a Customer Care Service to join our team at Conviction Hr to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹21000 - ₹90000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Customer Care Service job

What are the eligibility criteria for this Customer Care Service job?
Ans : Candidates should have a 12th Pass and above qualification with 1-6 years of experience and skills like International Calling, Query Resolution for this Customer Care Service job offered by Conviction Hr in Malad (West), Mumbai.
What salary is offered for this Customer Care Service job?
Ans : The salary for this Customer Care Service job ranges between ₹21,000-₹80,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Service job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Malad (West), Mumbai.
How many vacancies are there for this Customer Care Service job?
Ans : There are 10 vacancies for this Customer Care Service role.
Is this job open for all genders?
Ans : Yes, this Customer Care Service job is open for both male and female candidates.
What does the role of Customer Care Service involve?
Ans : As a Customer Care Service, your work will involve skills like International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Service position is Malad (West), Mumbai.
Who is the right fit for this Customer Care Service job?
Ans : A candidate having skills like International Calling, Query Resolution with 1-6 years of experience is the right fit for this Customer Care Service job.
What makes this Customer Care Service job a good opportunity?
Ans : This Customer Care Service job is a good opportunity as it offers a salary between ₹21,000-₹80,000 per month. This is a Full Time job and has 10 openings.