Customer Care Representative

10,000 - 41,000 /month

Teleperformance

Ghansoli, Navi Mumbai

6+ months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Rotational Shift

Job Description

Eligibility:

✅ HSC or Graduate.

✅ Minimum 1 year of International BPO experience is mandatory.

✅ Excellent English communication skills are mandatory.

✅ SVAR Score: 70+

✅ C1 English proficiency preferred.

✅ Must be comfortable working in rotational shifts.

Job Responsibilities:

• Handle customer queries related to money transfer services.

• Resolve customer concerns accurately and efficiently.

• Deliver excellent customer service while maintaining quality and compliance standards.

• Document customer interactions in the system.

• Coordinate with internal teams to ensure smooth customer support operations.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Care Representative job

What skills and experience do you need for this Customer Care Representative job?
Ans : To apply for this Customer Care Representative job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution along with 1-7 years of experience.
What salary is offered for this Customer Care Representative job?
Ans : The salary for this Customer Care Representative job ranges between ₹10,000-₹41,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ghansoli, Mumbai.
How many vacancies are there for this Customer Care Representative job?
Ans : There are 50 vacancies for this Customer Care Representative role.
Is this job open for all genders?
Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
What does the role of Customer Care Representative involve?
Ans : As a Customer Care Representative, your work will involve skills like Computer Knowledge, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Representative position is Ghansoli, Mumbai.
Who is the right fit for this Customer Care Representative job?
Ans : A candidate having skills like Computer Knowledge, International Calling, Query Resolution with 1-7 years of experience is the right fit for this Customer Care Representative job.
What makes this Customer Care Representative job a good opportunity?
Ans : This Customer Care Representative job is a good opportunity as it offers a salary between ₹10,000-₹41,000 per month. This is a Full Time job and has 50 openings.