Customer Care Representative

17,000 - 33,000 /month*

Fin Tech

Sector 6 HSR Layout, Bangalore

₹8,000 incentives included

6 - 36 months Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

Job Description – Semi-Voice Process (Customer Support)

Role Overview

We are hiring Customer Support Executives for a Semi-Voice Process to handle customer interactions through calls, chats, and emails. The role focuses on providing accurate information, resolving customer queries, and ensuring high customer satisfaction.

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Key Responsibilities

- Handle incoming customer calls, chats, and emails in a timely and professional manner

- Identify and assess customer needs, clarify information, and provide suitable solutions

- Resolve customer complaints effectively and escalate to the Customer Support Head when required

- Build strong and sustainable customer relationships through clear and open communication

- Maintain detailed records of all customer interactions and share with concerned teams when necessary

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- Languages Mandatory: Fluent in English & Hindi

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Salary & Benefits

Salary up to ₹17,000 to ₹23,000 in hand for experienced candidates

Attractive incentives applicable

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Work Details

Process: Semi-Voice

Working Days: 6 days a week

Weekly Off: 1 rotational off

Cab Facility: Not provided

Work Location: HSR Layout, Bengaluru

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For more details contact

HR Chandrakala

📞 9844278650

📧 Chandrakala.dhrs@gmail.com

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Care Representative job

What qualifications and experience are required for this Customer Care Representative position?
Ans : Candidates should have a 12th Pass and above qualification with 1-3 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Representative job ranges between ₹17,000-₹33,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 6 HSR Layout, Bangalore.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Care Representative job is located in Sector 6 HSR Layout, Bangalore.
Why should you apply for this Customer Care Representative job?
Ans : This Customer Care Representative job offers a salary between ₹17,000-₹33,000 per month. This is a Full Time opportunity and has 50 openings available.