Sales & Customer Support Associate

22,000 - 50,000 /month

Job Squad Consultancy Private Limited

HSR Layout, Bangalore

6 - 60 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Meal, Insurance, PF

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Sales & Customer Support Associate (Domestic & International) to join our team at Job Squad Consultancy Private Limited. The role offers ₹22,000 - ₹50,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Sales & Customer Support Associate job

What skills and experience do you need for this Sales & Customer Support Associate job?
Ans : To apply for this Sales & Customer Support Associate job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 1-5 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹22,000-₹50,000 per month in this Sales & Customer Support Associate position.
What shift and timings does this job follow?
Ans : This Sales & Customer Support Associate job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in HSR Layout, Bangalore.
How many vacancies are there for this Sales & Customer Support Associate job?
Ans : There are 50 vacancies for this Sales & Customer Support Associate role.
Is this job open for all genders?
Ans : Yes, this Sales & Customer Support Associate job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Sales & Customer Support Associate, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Sales & Customer Support Associate position is HSR Layout, Bangalore.
Who is the right fit for this Sales & Customer Support Associate job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution with 1-5 years of experience is the right fit for this Sales & Customer Support Associate job.
What makes this Sales & Customer Support Associate job a good opportunity?
Ans : This Sales & Customer Support Associate job is a good opportunity as it offers a salary between ₹22,000-₹50,000 per month. This is a Full Time job and has 50 openings.