We are looking for a Customer Care Manager to join our team at Gk Enterprise. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Customer care. The role offers ₹25000 - ₹35000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Customer Care Manager job
What is the eligibility criteria to apply for this Customer Care Manager job?
Ans: The candidate should be 12th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹35000 per month that depends on your interview. It's a Full Time job in Chennai.
How many working days are there for this Customer Care Manager job?
Ans: This Customer Care Manager job will have 5 working days.
Are there any charges applicable while applying or joining this Customer Care Manager job?
Ans: No, there is no fee applicable for applying this Customer Care Manager job and during the employment with the company, i.e., Gk Enterprise.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Manager role?
Ans: There is an immediate opening of 50 Customer Care Manager at Gk Enterprise
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Manager job?
Ans: This Customer Care Manager job has Day Shift.
Candidates can call HR for more info.
Read More
Other Details
Incentives
No
No. Of Working Days
5
Skills Required
Domestic Calling
Shift
Day
Contract Job
No
Salary
₹ 25000 - ₹ 35000
Regional Languages
Tamil
English Proficiency
Yes
Contact Person
Dk
Posted 10+ days ago
Apply to similar jobs
Telecalling Team Leader
₹ 25,000 - 60,000 per month *
Tpi Composites India Private Limited
Guindy, Chennai
Skills: Domestic Calling
Incentives included
50 Openings
Verification Executive
₹ 23,500 - 39,800 per month
Oasys Cybernetics Private Limited
Little Mount, Chennai
0 - 6 months Experience in Customer Support / TeleCaller
23 Openings
Voice Process Executive
₹ 24,100 - 36,700 per month
Finstein Advizory Service Llp
Mambalam, Chennai
0 - 6 months Experience in Customer Support / TeleCaller
24 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
Stay updated with your job applies
Apply on jobs on the go and recieve all your job application updates
A Naukri Group company
LoginHire Local Staff
25,000 - 35,000 /month
Gk Enterprise
Saidapet, Chennai
Freshers in Customer Support / TeleCaller
Full Time
