Voice & Non-Voice Customer Support Executive

15,000 - 31,000 /month*

Talentara Business Solutions Private Limited

Guindy, Chennai

₹10,000 incentives included

0 - 2 years Experience in Customer Support / TeleCaller

75 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Telecom / ISP

Languages: Malayalam, Kannada

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

Job Title: Customer Support Executive – Voice Process
Location: Chennai – Guindy
Job Type: Full-time | Work from Office
Experience: 1 – 4 Years

Job Summary

We are hiring Customer Support Executives (Voice Process) to handle customer interactions over calls. The role involves assisting customers, resolving queries, and delivering quality support. Candidates must be fluent in Malayalam, Telugu, or Kannada. English is not mandatory.

Salary & Benefits

Net Salary: ₹15,000 per month
Statutory Benefits: PF & ESI provided
Incentives: Performance-based incentives up to ₹20,000

Key Responsibilities

Handle inbound and outbound customer support calls.
Communicate clearly with customers in Malayalam / Telugu / Kannada.
Understand customer concerns and provide appropriate solutions.
Resolve customer issues professionally and within defined timelines.
Update customer information accurately in the system.
Follow company processes and quality standards.
Escalate complex issues to the relevant team when required.
Maintain high levels of customer satisfaction.

Key Requirements

Education: Minimum 12th pass / Any Graduate

Experience:

1 – 4 years of experience in Customer Support, Voice Process, BPO, or Telecalling is preferred.

Skills:

Fluency in Malayalam, Telugu, or Kannada (any one language required)
English is not mandatory
Good listening and problem-solving skills
Basic computer knowledge (MS Office, CRM tools preferred)

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Voice & Non-Voice Customer Support Executive job

Can freshers or experienced candidates apply for this Voice & Non-Voice Customer Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Voice & Non-Voice Customer Support Executive role.
What is the salary and job type for this role?
Ans : The salary for this Voice & Non-Voice Customer Support Executive job ranges between ₹15,000-₹31,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Voice & Non-Voice Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Guindy, Chennai.
How many openings are available for this position?
Ans : There are 75 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Voice & Non-Voice Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Voice & Non-Voice Customer Support Executive job?
Ans : As a Voice & Non-Voice Customer Support Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Voice & Non-Voice Customer Support Executive job is located in Guindy, Chennai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 0-2 years of experience is ideal for this Voice & Non-Voice Customer Support Executive job.
Why should you apply for this Voice & Non-Voice Customer Support Executive job?
Ans : This Voice & Non-Voice Customer Support Executive job offers a salary between ₹15,000-₹31,000 per month. This is a Full Time opportunity and has 75 openings available.