Customer Care Manager

20,000 - 31,000 /month*

Crescent Auto Repairs And Services India Private Limited

Gerugambakkam, Chennai

₹5,000 incentives included

5 - 6 years Experience in Customer Support / TeleCaller

Replies in 24hrs

1 Opening

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Automobile

Languages: Tamil

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Care Manager to join our team at Crescent Auto Repairs And Services India Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Automobile. The role offers an attractive in-hand salary of ₹20000 - ₹26000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 5 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 5 - 6 years of experience.

More about this Customer Care Manager job

What is the eligibility criteria to apply for this Customer Care Manager job?
Ans: The candidate should be Graduate and above and above with 5 - 6 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹31000 per month + Incentives that depends on your interview. It's a Full Time job in Chennai.
How many working days are there for this Customer Care Manager job?
Ans: This Customer Care Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Manager job?
Ans: No, there is no fee applicable for applying this Customer Care Manager job and during the employment with the company, i.e., Crescent Auto Repairs And Services India Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Manager role?
Ans: There is an immediate opening of 1 Customer Care Manager at Crescent Auto Repairs And Services India Private Limited
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Manager job?
Ans: This Customer Care Manager job has Day Shift.