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Customer Care Executives for Voice process

salary 18,000 - 21,000 /month
company-logo
job companyCogent E Services
job location Whitefield, Bangalore
job experience6 - 60 months Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Healthcare
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.

Qualifications:

- Minimum educational qualification: 12th pass.

- Age between 18 to 30 years.

- Excellent communication skills in English and Hindi

- Ability to handle customer queries and provide appropriate solutions.

- Prior experience in customer service or sales is preferred but not mandatory.

Responsibilities:

- Handle inbound/outbound calls professionally and provide information about products/services.

- Identify customer needs, clarify information, and close sales.

- Maintain a high level of customer satisfaction through effective problem-solving.

- Achieve sales targets and goals as set by the company.

Salary and Benefits:

- Starting salary of INR 18,000 per month.

- Performance-based incentives and bonuses.

- Comprehensive training and career development opportunities.

Join us and embark on a rewarding career in customer care and sales. Apply now to be part of our dynamic team!

Skills & Requirements

Required Skills

Computer

Excel

Preferred Skills

computer

Experience

0 - 3 years

Education

12th

Age Range

18 - 30 years

Languages Required

English, Hindi

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Customer Care Executives for Voice process job

  1. What skills and experience do you need for this Customer Care Executives for Voice process job?
    Ans : To apply for this Customer Care Executives for Voice process job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-5 years of experience.
  2. What salary is offered for this Customer Care Executives for Voice process job?
    Ans : The salary for this Customer Care Executives for Voice process job ranges between ₹18,000-₹21,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executives for Voice process job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Whitefield, Bangalore.
  5. How many vacancies are there for this Customer Care Executives for Voice process job?
    Ans : There are 50 vacancies for this Customer Care Executives for Voice process role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executives for Voice process job is open for both male and female candidates.
  7. What does the role of Customer Care Executives for Voice process involve?
    Ans : As a Customer Care Executives for Voice process, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Executives for Voice process position is Whitefield, Bangalore.
  9. Who is the right fit for this Customer Care Executives for Voice process job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 1-5 years of experience is the right fit for this Customer Care Executives for Voice process job.
  10. What makes this Customer Care Executives for Voice process job a good opportunity?
    Ans : This Customer Care Executives for Voice process job is a good opportunity as it offers a salary between ₹18,000-₹21,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 21000

Contact Person

Zunaira kalam

Interview Address

Prestige Shantiniketan, Thigalarapalya, Krishnarajapura Bengaluru PIN: 560067, Whitefield, Bangalore
Posted a day ago
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