Customer Care Executive

12,000 - 20,000 /month

Woodrock Infotech Private Limited

Sector V - Salt Lake, Kolkata

6 - 24 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

Males Only

6 days working | Flexible Shift

Job Description

Position: Customer Care Executive

Job Responsibilities

Handle customer queries professionally through calls, chats, or emails.
Provide accurate information and resolve customer issues.
Maintain records of customer interactions.
Follow company processes and achieve quality standards.
Coordinate with internal teams whenever required.

Eligibility

Minimum Qualification: Higher Secondary (Class 12) or above.
Basic computer knowledge is mandatory.
Good communication and interpersonal skills.
Ability to work in a team and adapt to a fast-paced environment.

Work Schedule

Working Hours: 9 hours per day (within the operational window of 9:00 AM to 9:00 PM).
Shift: Rotational shifts.
Week Off: Rotational week off.

Skills Required

Basic computer proficiency (MS Office, email, internet).
Good typing and communication skills.
Positive attitude and willingness to learn.

Benefits

Training provided.
Growth opportunities.
Supportive work environment.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 1-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹20,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 25 vacancies for this Customer Care Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-2 years of experience are eligible to apply for this Customer Care Executive role. Only male candidates are eligible.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Sector V - Salt Lake, Kolkata.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process with 1-2 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹12,000-₹20,000 per month. This is a Full Time job and has 25 openings.