Customer Care Executive

20,000 - 28,000 /month

Suvarnakala Private Limited

Satellite, Ahmedabad

1 - 4 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: B2C Sales

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: Medical Benefits

Job Description

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is GRADUATION and 1-4 YEARS OF EXPERIENCE. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Customer Care Executive job

Who is eligible to apply for this Customer Care Executive job at Suvarnakala Private Limited?
Ans : Candidates should have a Graduate and above qualification and skills like Computer Knowledge, Query Resolution for this Customer Care Executive job offered by Suvarnakala Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹28,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Satellite, Ahmedabad.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-4 years of experience can apply for this Customer Care Executive job. Only female candidates can apply.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge, Query Resolution.
Where is this job located?
Ans : This Customer Care Executive job is located in Satellite, Ahmedabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 1-4 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹20,000-₹28,000 per month. This is a Full Time opportunity and has 1 openings available.