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Customer Support Executive

salary 20,000 - 30,000 /month
company-logo
job companyArihant Hr Consultancy
job location Prahlad Nagar, Ahmedabad
job experience1 - 6+ years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: FMCG
sales
Languages: Hindi, Gujarati
qualification
Diploma and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

Job Responsibilities:

  • Handle customer queries via WhatsApp, phone calls, and ticketing systems.

  • Resolve customer complaints promptly and professionally.

  • Update customer records and maintain accurate data.

  • Prepare basic reports using MS Excel.

  • Coordinate with internal teams for issue resolution.

  • Follow SLA timelines and ensure high customer satisfaction (CSAT).

  • Build customer trust and retain customers through effective communication.

Required Skills:

  • Excellent communication in English & Hindi.

  • Basic MS Excel knowledge.

  • Experience with WhatsApp support, CRM, or ticketing tools.

  • Strong problem-solving and customer handling skills.

  • Ability to multitask and work in roster-based shifts.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Support Executive job

  1. What are the eligibility criteria for this Customer Support Executive job?
    Ans : Candidates should have a Diploma and above qualification with 1-7 years of experience and skills like Computer Knowledge for this Customer Support Executive job offered by Arihant Hr Consultancy in Prahlad Nagar, Ahmedabad.
  2. What salary is offered for this Customer Support Executive job?
    Ans : The salary for this Customer Support Executive job ranges between ₹20,000-₹30,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Prahlad Nagar, Ahmedabad.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What does the role of Customer Support Executive involve?
    Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Executive job is located in Prahlad Nagar, Ahmedabad.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge along with 1-7 years of experience is ideal for this Customer Support Executive job.
  10. Why should you apply for this Customer Support Executive job?
    Ans : This Customer Support Executive job offers a salary between ₹20,000-₹30,000 per month. This is a Full Time opportunity and has 1 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 30000

Regional Languages

Gujarati, Hindi

English Proficiency

Yes

Contact Person

Priyanshi Thakkar
Posted 10 hours ago
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