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Customer Support International Non Voice Process

salary 24,000 - 38,000 /month
company-logo
job companyWc Consultancy & Training Service Private Limited
job location Makarba, Ahmedabad
job experience1 - 6+ years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

International Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Rotational Shift
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Job Benefits: Cab, PF, Medical Benefits
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PAN Card, Aadhar Card
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Job Description

We are looking for a International Non Voice Process to join our team at WC CONSULTANCY & TRAINING SERVICE PRIVATE LIMITED. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹24,000 - ₹38,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 1 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Support International Non Voice Process job

  1. Who is eligible to apply for this Customer Support International Non Voice Process job at Wc Consultancy & Training Service Private Limited?
    Ans : Candidates should have a 12th Pass and above qualification and skills like International Calling, Non-voice/Chat Process for this Customer Support International Non Voice Process job offered by Wc Consultancy & Training Service Private Limited.
  2. How much can you earn in this position?
    Ans : You can earn between ₹24,000-₹38,000 per month in this Customer Support International Non Voice Process position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support International Non Voice Process job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Makarba, Ahmedabad.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support International Non Voice Process job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support International Non Voice Process, you will work on skills like International Calling, Non-voice/Chat Process.
  8. Where is this job located?
    Ans : This Customer Support International Non Voice Process job is located in Makarba, Ahmedabad.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like International Calling, Non-voice/Chat Process along with 1-7 years of experience is ideal for this Customer Support International Non Voice Process job.
  10. Why should you apply for this Customer Support International Non Voice Process job?
    Ans : This Customer Support International Non Voice Process job offers a salary between ₹24,000-₹38,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

PF, Medical Benefits, Cab

Skills Required

International Calling, Non-voice/Chat Process

Shift

Rotational

Contract Job

No

Salary

₹ 24000 - ₹ 38000

English Proficiency

Yes

Contact Person

Sagar Zubair Ansari

Interview Address

LJ University Rd, Saket 2, Makarba, Ahmedabad, Sarkhej-Okaf, Gujarat 382210, Makarba, Ahmedabad
Posted a day ago

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Job Hai > Jobs in Ahmedabad > Customer Support / TeleCaller Jobs in Ahmedabad > International Non Voice Process