We are looking for a International Non Voice Process to join our team at TTEC. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹25,000 - ₹38,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Graduate and 1 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.
अन्य डिटेल्स
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.
More about this Customer Support International Non Voice Process job
What are the eligibility criteria for this Customer Support International Non Voice Process job?
Ans : Candidates should have a Graduate and above qualification with 1-7 years of experience and skills like Non-voice/Chat Process for this Customer Support International Non Voice Process job offered by Ttec in Makarba, Ahmedabad.
What salary is offered for this Customer Support International Non Voice Process job?
Ans : The salary for this Customer Support International Non Voice Process job ranges between ₹25,000-₹38,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support International Non Voice Process job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Makarba, Ahmedabad.
How many vacancies are there for this Customer Support International Non Voice Process job?
Ans : There are 50 vacancies for this Customer Support International Non Voice Process role.
Is this job open for all genders?
Ans : Yes, this Customer Support International Non Voice Process job is open for both male and female candidates.
What does the role of Customer Support International Non Voice Process involve?
Ans : As a Customer Support International Non Voice Process, your work will involve skills like Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support International Non Voice Process position is Makarba, Ahmedabad.
Who is the right fit for this Customer Support International Non Voice Process job?
Ans : A candidate having skills like Non-voice/Chat Process with 1-7 years of experience is the right fit for this Customer Support International Non Voice Process job.
What makes this Customer Support International Non Voice Process job a good opportunity?
Ans : This Customer Support International Non Voice Process job is a good opportunity as it offers a salary between ₹25,000-₹38,000 per month. This is a Full Time job and has 50 openings.
A Naukri Group company
लॉगिनहायर लोकल स्टाफ
25,000 - 38,000 /month
Ttec
Makarba, Ahmedabad
1 - 6+ years Experience in Customer Support / TeleCaller
फुल टाइम
