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Customer Support International Non Voice Process

salary 25,000 - 38,000 /month
company-logo
job companyTtec
job location Makarba, Ahmedabad
job experience1 - 6+ years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Rotational Shift
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Job Benefits: Cab, Meal, PF
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PAN Card, Aadhar Card, Bank Account
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Job Description

We are looking for a International Non Voice Process to join our team at TTEC. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹25,000 - ₹38,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 1 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Support International Non Voice Process job

  1. What skills and experience do you need for this Customer Support International Non Voice Process job?
    Ans : To apply for this Customer Support International Non Voice Process job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process along with 1-7 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support International Non Voice Process job ranges between ₹25,000-₹38,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support International Non Voice Process job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Makarba, Ahmedabad.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support International Non Voice Process job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support International Non Voice Process job?
    Ans : As a Customer Support International Non Voice Process, key responsibilities include skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support International Non Voice Process job is located in Makarba, Ahmedabad.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process along with 1-7 years of experience is ideal for this Customer Support International Non Voice Process job.
  10. Why should you apply for this Customer Support International Non Voice Process job?
    Ans : This Customer Support International Non Voice Process job offers a salary between ₹25,000-₹38,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab, Meal, PF

Skills Required

International Calling, Non-voice/Chat Process, Query Resolution, Computer Knowledge

Shift

Rotational

Contract Job

No

Salary

₹ 25000 - ₹ 38000

English Proficiency

Yes

Contact Person

Sagar Zubair Ansari

Interview Address

Sarkhej- Okaf, Sarkhej- Okaf, Ahmedabad
Posted a day ago

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Job Hai > Jobs in Ahmedabad > Customer Support / TeleCaller Jobs in Ahmedabad > International Non Voice Process