Customer Care Executive

Customer Service Executive – Voice Process (Malad)
📍 Location: Malad (Mumbai)
🕒 Shift: Rotational shifts | 24/7 work environment
📞 Contact: 9967545428

We are hiring Customer Service Executives to join our dynamic voice process team in Malad. This role involves interacting with customers over phone calls to resolve queries, provide product/service information, and ensure excellent service delivery.

Key Responsibilities:

• Handle inbound/outbound customer calls professionally.

• Address customer concerns, complaints, and inquiries effectively.

• Maintain accurate records of interactions in the CRM system.

• Follow communication scripts and standard operating procedures.

• Escalate unresolved issues and ensure timely follow-up.

Requirements:

• Minimum HSC (12th pass); Graduates preferred.

• Good English and Hindi communication skills.

• Basic computer knowledge.

• Willingness to work in 24/7 rotational shifts, including night shifts and weekends.

• Freshers and experienced candidates welcome.

What We Offer:

• Fixed salary + performance-based incentives.

• Growth opportunities within the organization.

• Supportive work environment and professional training.

To apply, contact us directly at 📞 9967545428

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹22000 - ₹40000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., MULTIPLE JOBS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 20 Customer Care Executive at MULTIPLE JOBS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.