Customer Care Executive

13,000 - 20,000 /month

Gujarat Human Resource Council

Atika Industrial Area, Rajkot

6 - 24 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: B2C Sales

Languages: Hindi, Gujarati

Graduate and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

Key Responsibilities

Handle customer queries through phone calls, WhatsApp, email, or other communication channels.
Resolve customer complaints and provide appropriate solutions within timelines.
Maintain proper records of customer interactions and follow-ups.
Provide accurate information about products, services, pricing, and company policies.
Coordinate with internal departments for issue resolution.
Follow up with customers to ensure complete satisfaction.
Maintain professional and positive communication with customers.
Update customer databases and CRM systems regularly.
Support sales or service teams when required.

Required Skills

Good verbal and written communication skills
Polite and professional behavior
Problem-solving ability
Basic computer knowledge
MS Office and CRM software knowledge
Active listening skills
Time management
Ability to handle pressure and multiple customers

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Care Executive job

What are the eligibility criteria for this Customer Care Executive job?
Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience and skills like Computer Knowledge, Domestic Calling for this Customer Care Executive job offered by Gujarat Human Resource Council in Atika Industrial Area, Rajkot.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹13,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Atika Industrial Area, Rajkot.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Atika Industrial Area, Rajkot.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 1-2 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹13,000-₹20,000 per month. This is a Full Time opportunity and has 5 openings available.