Customer Support Executive

15,000 - 17,000 /month

Agribegri Tradelink Private Limited

Nana Mava, Rajkot

6 - 36 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description: Customer Support Executive

Job Summary:

We are looking for a Customer Support Executive who will be responsible for managing

shipment operations and handling customer interactions efficiently. The role focuses on

ensuring smooth delivery processes and providing excellent customer service.

Key Responsibilities:

 Monitor and track shipped orders to ensure timely delivery.

 Handle NDR (Non-Delivery Report) cases and coordinate for re-attempts.

 Follow up on NDR orders to ensure successful delivery.

 Manage and control RTO (Return to Origin) orders to minimize returns.

 Handle IVR calls and respond to customer queries professionally.

 Communicate with customers in a polite and helpful manner.

 Coordinate with logistics and internal teams for issue resolution.

Requirements:

 Good communication skills.

 Basic knowledge of logistics operations (NDR/RTO preferred).

 Problem-solving and follow-up skills.

 Basic computer knowledge.

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

Who is eligible to apply for this Customer Support Executive job at Agribegri Tradelink Private Limited?
Ans : Candidates should have a Graduate and above qualification for this Customer Support Executive job offered by Agribegri Tradelink Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹17,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Nana Mava, Rajkot.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 2 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Nana Mava, Rajkot.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹15,000-₹17,000 per month. This is a Full Time job and has 2 openings.