Customer Care Executive

Key Responsibilities:

✅ Respond promptly to customer inquiries via phone, email, chat, or social media.
✅ Resolve product or service issues by clarifying the customer's complaint and determining the cause of the problem.
✅ Provide accurate, valid, and complete information by using the right tools and resources.
✅ Follow up to ensure resolution and customer satisfaction.
✅ Maintain records of customer interactions and transactions.
✅ Escalate unresolved issues to the appropriate internal teams.
✅ Identify and assess customers’ needs to achieve satisfaction.
✅ Adhere to communication and quality standards set by the company.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹18000 per month that depends on your interview. It's a Full Time job in Indore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., EMTA.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 50 Customer Care Executive at EMTA
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.