Customer Care Executive

Minimum 1-2 years of experience in customer support or a related field.

Excellent communication and interpersonal skills.

Basic understanding of Bill payments or recharge concepts.

Strong problem-solving abilities.

Ability to work effectively in a fast-paced environment.

Role and responsibility:

Responding promptly and effectively to customer inquiries via email, chat, and phone calls.

Providing accurate and helpful information regarding the EG platform, products, and services.

Troubleshooting and resolving customer technical issues and account-related concerns.

Escalating complex issues to the appropriate internal teams when necessary.

Maintaining a positive and professional demeanour while interacting with customers.

Contributing to the development of knowledge base articles and FAQs.

Job Types: Full-time, Permanent

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹21000 per month that depends on your interview. It's a Full Time job in Jaipur.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Eg Payment.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 5 Customer Care Executive at Eg Payment
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.