Telecaller

Key Responsibilities:

• Counsel students and parents about ToppersNotes.com courses, study materials, and academic solutions.

• Understand student needs, academic background, and career goals to recommend suitable programs.

• Generate enrollments through inbound & outbound calls, follow-ups, walk-ins, and digital leads.

• Meet and exceed monthly and quarterly enrollment and revenue targets.

• Build trust-based, long-term relationships with students and parents.

• Clearly explain course structure, pricing, benefits, and learning outcomes.

• Handle objections professionally and guide students through the enrollment process.

• Maintain accurate student data, follow-ups, and conversion status in the CRM system.

• Coordinate with content, operations, and support teams to ensure smooth onboarding of students.

• Participate in admission drives, counseling sessions, seminars, and promotional events.

• Stay updated on educational trends, competitive offerings, and examination patterns.

Qualifications & Skills:

• Bachelor’s degree in any discipline (Education, Business, or Management preferred).

• Prior experience in academic counseling, education sales, or admissions (1–3 years preferred).

• Strong communication skills in Hindi & English (regional language is a plus).

• Ability to counsel, persuade, and guide students ethically.

• Target-driven with a student-centric approach.

• Good listening skills and empathy toward student concerns.

• Comfortable working with CRM tools, MS Excel, and basic computer applications.

• Ability to work independently as well as in a team environment.

• Energetic, patient, and resilient under pressure.

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 3 years of experience.