Customer Care Executive

18,500 - 32,000 /month*

Dr Reddys Foundation

Jogeshwari (East), Mumbai

₹7,500 incentives included

0 - 1 years Experience in Customer Support / TeleCaller

35 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Languages: Hindi

All Education levels

All genders

6 days working | Day Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

Internet Connection, PAN Card, Aadhar Card

Job Description

We are looking for a Counter Sales to join our team at Dr Reddys Foundation to assist shoppers, provide product information, process transactions, and promote sales. The role requires a positive attitude and managing responsibilities like stocking shelves, managing transactions, and delivering excellent customer service. The role offers an in-hand salary of ₹18500 - ₹32000 with growth opportunities.

Key Responsibilities:

Greet customers and assist with product inquiries and purchases.
Provide accurate information on pricing, features, and after-sales services.
Cross-sell products and inform customers about discounts and offers.
Ensure shelves/racks are stocked and manage merchandise returns.
Coordinate with the team for seamless customer service and share feedback with the Store Manager.
Stay updated on new products and services.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 1 years of experience. The responsibility includes achieving sales targets, excellent communication skills, and familiarity with inventory procedures.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹18,500-₹32,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Jogeshwari (East), Mumbai.
How many openings are available for this position?
Ans : There are 35 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Executive job?
Ans : As a Customer Care Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Jogeshwari (East), Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹18,500-₹32,000 per month. This is a Full Time opportunity and has 35 openings available.