Admission Counsellor

20,000 - 50,000 /month*

Institute For Technology And Management

Oshiwara, Mumbai

₹10,000 incentives included

0 - 2 years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Education

12th Pass and above

All genders

5 days working | Day Shift

Job Benefits: PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Admission Counsellor to join our team at Institute For Technology And Management to handle customer calls, provide exceptional customer support and resolve queries related to Education. The role offers an attractive in-hand salary of ₹20,000 - ₹50,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Admission Counsellor job

What skills and experience do you need for this Admission Counsellor job?
Ans : To apply for this Admission Counsellor job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Admission Counsellor job ranges between ₹20,000-₹50,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Admission Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Oshiwara, Mumbai.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Admission Counsellor job is open for both male and female candidates.
What are the key responsibilities of this Admission Counsellor job?
Ans : As a Admission Counsellor, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Admission Counsellor job is located in Oshiwara, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-2 years of experience is ideal for this Admission Counsellor job.
Why should you apply for this Admission Counsellor job?
Ans : This Admission Counsellor job offers a salary between ₹20,000-₹50,000 per month. This is a Full Time opportunity and has 10 openings available.