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Customer Care Executive

salary 18,000 - 30,000 /month
company-logo
job companyCareer Guideline Services India Private Limited
job location Ghansoli, Navi Mumbai
job experience0 - 6+ years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

Job Responsibilities

  • Handle both inbound and outbound customer calls.

  • Assist customers with their queries, concerns, and service-related requests.

  • Make outbound calls for follow-ups and customer support.

  • Maintain high standards of customer service and customer satisfaction.

  • Ensure accurate documentation and updating of customer information.

  • Achieve assigned performance targets and quality parameters.

Candidate Requirements

  • Excellent verbal communication skills.

  • Basic computer knowledge.

  • Good customer-handling and problem-solving skills.

  • Freshers and experienced candidates can apply.

  • Ability to work in rotational 24/7 shifts.

  • Immediate joiners preferred.

Salary & Benefits

  • Salary: Up to ₹30,000 per month (based on experience and interview performance).

  • Rotational shifts (24/7 operations).

  • Growth and career development opportunities.

  • Professional and supportive work environment.

Interested candidates can apply now!

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Care Executive job

  1. What skills and experience do you need for this Customer Care Executive job?
    Ans : To apply for this Customer Care Executive job, candidates should have skills like International Calling, Query Resolution, Non-voice/Chat Process along with 0-7 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Executive job ranges between ₹18,000-₹30,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Ghansoli, Mumbai.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Care Executive job?
    Ans : As a Customer Care Executive, key responsibilities include skills like International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Care Executive job is located in Ghansoli, Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like International Calling, Query Resolution, Non-voice/Chat Process along with 0-7 years of experience is ideal for this Customer Care Executive job.
  10. Why should you apply for this Customer Care Executive job?
    Ans : This Customer Care Executive job offers a salary between ₹18,000-₹30,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab, Insurance, PF, Medical Benefits

Skills Required

International Calling, Non-voice/Chat Process, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 18000 - ₹ 30000

English Proficiency

Yes

Contact Person

Shiney
Posted 6 hours ago
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