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Customer Support Business Development Executive

salary 16,500 - 60,000 /month*
company-logo
job companyTeleperformance
job location Ghansoli, Mumbai
incentive₹40,000 incentives included
job experienceFreshers in Customer Support / TeleCaller
5 Openings
Incentives included
full_time Full Time

Job Highlights

sales
Industry Type: Banking
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a Business Development Executive to join our team at Teleperformance. The role offers ₹ 16,500 - ₹ 60,000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Business Development Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Business Development Executive role?
    Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Support Business Development Executive role.
  2. What salary is offered for this Customer Support Business Development Executive job?
    Ans : The salary for this Customer Support Business Development Executive job ranges between ₹16,500-₹60,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Business Development Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Ghansoli, Mumbai.
  5. How many vacancies are there for this Customer Support Business Development Executive job?
    Ans : There are 5 vacancies for this Customer Support Business Development Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Business Development Executive job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Business Development Executive position is Ghansoli, Mumbai.
  8. What makes this Customer Support Business Development Executive job a good opportunity?
    Ans : This Customer Support Business Development Executive job is a good opportunity as it offers a salary between ₹16,500-₹60,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Cab, Meal, Insurance, PF, Medical Benefits

Shift

Day

Contract Job

No

Salary

₹ 16500 - ₹ 60000

Contact Person

Sparsh Raj

Interview Address

Ghansoli Loma It Park, Ghansoli, Mumbai
Posted 7 days ago
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