Customer Care Executive

§   Co-ordination and rate negotiation with Shipping Lines and Air lines

§   Follow-up with Clients

§   Providing the quotation/rates to the clients

§   Taking the Cargo Bookings from customers

§   Preparing MAWD, AWB, MUL, FIBL (Drafts &Original)

§   Providing the Vessel schedule and Cargo Tracking

§   Maintaining Registers

§   Handling overseas coordination for nomination shipment

§   Plan the shipments/ consignments dispatches as per the schedules

§   Follow up with the shipper for cargo readiness, accordingly prepare the quotation Air/Shipping Line freight & Vessel schedule, for Agent

§   Follow-ups with airlines for CSA reports & updating the same thing to accounts

§   Maintaining airway bill stocks

§   Coordination with factory & CHA for stuffing plan, transporters and DO boys

§   Communicating with overseas agents through mails for shipment pickups, Sending Pre-Alerts to Overseas and taking approvaI from Overseas Agent

§   Asking for lnvoice, Packing List, S/bill copies, BL draft copies from shipper.

§   Accordingly prepare booking for S/Lino

§   Follow up with S/Lino for D/0 , Load list , SOB

§   Send the messages of shipment tracking with all details to Agent & shipper

§   Follow up for B/L, payment etc.

§   Coordination with accounts team for billing.

§   Shall perform jobs which are incidental to or connected with above functions and which you are capable of handling, and any other tasks being assigned to you from time to time.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹40000 per month that depends on your interview. It's a Full Time job in Goa.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., CAPRICORN LOGISTICS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 6 Customer Care Executive at CAPRICORN LOGISTICS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.