Customer Care Executive

19,800 - 47,800 /month

Apex Solutions Group

Work from home

0 - 6+ years Experience in Customer Support / TeleCaller

Replies in 24hrs

2 Openings

Work From Home

Full Time/Part Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Loan/ Credit Card

All Education levels

Males Only

5 days working | Day Shift

Job Description

We are looking for a Customer Care Executive to join our team at Apex Solutions Group. The role offers ₹19,800 - ₹47,800 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be All Education levels and above with 0 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹19500 - ₹47500 per month that depends on your interview. It's a Both job in Mumbai.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Apex Solutions Group.
Is it a work from home job?
Ans: Yes, it’s a work from home job and can be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 2 Customer Care Executive at Apex Solutions Group
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Day Shift.

Other Details

Incentives

No. Of Working Days

Skills Required

Computer Knowledge, Query Resolution, Non-voice/Chat Process, Domestic Calling, International Calling

Shift

Day

Salary

₹ 19800 - ₹ 47800

Contact Person

ashu

Posted 14 hours ago

Apply to similar jobs

Email & Chat Support Executive

₹ 30,000 - 60,000 per month *

Lava Java Private Limited

Work from home

Skills: Non-voice/Chat Process, Computer Knowledge, Query Resolution, Domestic Calling, International Calling

Incentives included

15 Openings