Job Title: Customer Care Executive
Job Responsibilities:
1. Conduct inbound and outbound calls to potential customers using the provided leads.
2. Introduce and clearly explain the company’s products and services to prospective customers.
3. Gather, verify, and accurately document customer information in the system.
4. Handle incoming calls from customers and respond to their queries or concerns professionally.
5. Maintain a high level of customer service and ensure a positive customer experience.
6. Follow up with potential customers and maintain regular communication when required.
7. Achieve daily, weekly, and monthly targets related to lead generation and sales.
8. Maintain proper records of calls, customer interactions, and sales activities.