Customer Relationship Manager

26,000 - 33,000 /month

Icici Lombard General Insurance Co Limited

Sector 29 Vashi, Mumbai

0 - 4 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Contract

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Customer Relationship Manager to join our team at Icici Lombard General Insurance Co Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹26000 - ₹33000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 4 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Relationship Manager job

Can freshers or experienced candidates apply for this Customer Relationship Manager role?
Ans : Candidates who have a Graduate and above qualification with 0-4 years of experience can apply for this Customer Relationship Manager role.
How much can you earn in this position?
Ans : You can earn between ₹26,000-₹33,000 per month in this Customer Relationship Manager position.
What shift and timings does this job follow?
Ans : This Customer Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 29 Vashi, Mumbai.
How many vacancies are there for this Customer Relationship Manager job?
Ans : There are 10 vacancies for this Customer Relationship Manager role.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Manager job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Relationship Manager position is Sector 29 Vashi, Mumbai.
What makes this Customer Relationship Manager job a good opportunity?
Ans : This Customer Relationship Manager job is a good opportunity as it offers a salary between ₹26,000-₹33,000 per month. This is a Full Time job and has 10 openings.