Collection Executive

12,000 - 20,000 /month*

Ps Financial Collection Services

Pitampura, Delhi

₹2,000 incentives included

6 - 36 months Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Languages: Hindi

All Education levels

All genders

6 days working | Day Shift

Job Description

We are looking for a Collection Executive to join our team at Ps Financial Collection Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan Recovery. The role offers ₹12,000 - ₹20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 6 months - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Collection Executive job

What are the eligibility criteria for this Collection Executive job?
Ans : Candidates should have All Education levels with 1-3 years of experience and skills like Computer Knowledge, Query Resolution for this Collection Executive job offered by Ps Financial Collection Services in Pitampura, Delhi.
What salary is offered for this Collection Executive job?
Ans : The salary for this Collection Executive job ranges between ₹12,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Pitampura, Delhi.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Collection Executive job is open for both male and female candidates.
What does the role of Collection Executive involve?
Ans : As a Collection Executive, your work will involve skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Collection Executive job is located in Pitampura, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 1-3 years of experience is ideal for this Collection Executive job.
Why should you apply for this Collection Executive job?
Ans : This Collection Executive job offers a salary between ₹12,000-₹20,000 per month. This is a Full Time opportunity and has 10 openings available.

Candidates can call HR for more info.

Other Details

Incentives

Yes

No. Of Working Days

Skills Required

Computer Knowledge, Query Resolution

Shift

Day

Contract Job

Salary

₹ 12000 - ₹ 20000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Kanika Sharma

Interview Address

Plot No.20A , Tplot no 170 shop no 403 fourth floor bhola shiva markit 4rth floor, bhola markit metro office, Shiva Market, Vats Market, Harsh Vihar, Pitampura, Delhi, 110034, India. (Bhola market )hird Floor, Gulab Bag, Pitampura, Delhi

Posted 8 hours ago