We are looking for a Collection Executive to join our team at HDB FINANCIAL. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Telecollection. The role offers ₹16,000 - ₹25,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Graduate and 0 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a Sunday Fix off week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.
More about this Collection Executive job
Can freshers or experienced candidates apply for this Collection Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-5 years of experience can apply for this Collection Executive role.
How much can you earn in this position?
Ans : You can earn between ₹16,000-₹25,000 per month in this Collection Executive position.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Juinagar West, Mumbai.
How many vacancies are there for this Collection Executive job?
Ans : There are 25 vacancies for this Collection Executive role.
Is this job open for all genders?
Ans : Yes, this Collection Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Collection Executive position is Juinagar West, Mumbai.
What makes this Collection Executive job a good opportunity?
Ans : This Collection Executive job is a good opportunity as it offers a salary between ₹16,000-₹25,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details
Incentives
Yes
No. Of Working Days
Sunday Fix off
Benefits
Insurance, PF, Medical Benefits
Shift
Day
Contract Job
No
Salary
₹ 16000 - ₹ 25000
English Proficiency
Yes
Contact Person
Saima Kazmi
Interview Address
Juinagar 10 Mins from Station, Juinagar West, Mumbai