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Collection Executive

salary 16,000 - 25,000 /month*
company-logo
job companyHdb Financial
job location Juinagar West, Navi Mumbai
incentive₹5,000 incentives included
job experience0 - 5 years Experience in Customer Support / TeleCaller
25 Openings
Incentives included
full_time Full Time

Job Highlights

qualification
Graduate and above
gender
All genders
jobShift
Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Collection Executive to join our team at HDB FINANCIAL. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Telecollection. The role offers ₹16,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a Sunday Fix off week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Collection Executive job

  1. Can freshers or experienced candidates apply for this Collection Executive role?
    Ans : Candidates who have a Graduate and above qualification with 0-5 years of experience can apply for this Collection Executive role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹16,000-₹25,000 per month in this Collection Executive position.
  3. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Juinagar West, Mumbai.
  4. How many vacancies are there for this Collection Executive job?
    Ans : There are 25 vacancies for this Collection Executive role.
  5. Is this job open for all genders?
    Ans : Yes, this Collection Executive job is open for both male and female candidates.
  6. What is the job location for this position?
    Ans : The job location for this Collection Executive position is Juinagar West, Mumbai.
  7. What makes this Collection Executive job a good opportunity?
    Ans : This Collection Executive job is a good opportunity as it offers a salary between ₹16,000-₹25,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

Sunday Fix off

Benefits

Insurance, PF, Medical Benefits

Shift

Day

Contract Job

No

Salary

₹ 16000 - ₹ 25000

English Proficiency

Yes

Contact Person

Saima Kazmi

Interview Address

Juinagar 10 Mins from Station, Juinagar West, Mumbai
Posted a day ago
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