Client Relationship Manager

Job Description

Hiring Executive CRM (Corporate and Client Relationship)

Company - MD India Health Insurance TPA

Job Description

• Responsible for managing client relationships with key decision makers

• Subject matter expert for partners and internal staff for the assigned product

• Addresses the gaps identified between client requirement & the service provided

• Ensure that the service is delivered in accordance with the agreed service level agreement

• Act as a point of contact for any escalation or feedback from clients

• Collaborate with the other functional Group to evaluate the product performance and to recommend

• Refinements and improvements in service performance

• Establish and maintain on-going partner relationships and anticipate and resolve potential problems of the client

• Announcements of new updates and upcoming events/meetings

• Manage account renewal, customer support escalation

• Ensure smooth support during renewal of account

• Excellent Communication Skills

• Good knowledge of MS Office

• Open to travel

Role: Customer Success, Service & Operations - Other

Industry Type: Insurance

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success, Service & Operations - Other

Interested candidate kindly share your resume on mention email ID.

Email Address: ta4@mdindia.com

Thank you.

With Kindest Regards,

Neha Nanoti

Sr. Executive - Human Resources

MDIndia Health Insurance TPA Pvt. Ltd.

S. No. 46/1, E-space, A-2 Building, 3rd floor,

Pune Nagar Road, Vadgaonsheri, Pune 411014.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Client Relationship Manager job

1. What is the eligibility criteria to apply for this Client Relationship Manager job?
   Ans: The candidate should be Graduate and above and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Client Relationship Manager job?
   Ans: This Client Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Client Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Client Relationship Manager job and during the employment with the company, i.e., MD INDIA HEALTH INSURANCE (TPA) PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Client Relationship Manager role?
   Ans: There is an immediate opening of 2 Client Relationship Manager at MD INDIA HEALTH INSURANCE (TPA) PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Client Relationship Manager job?
   Ans: This Client Relationship Manager job has Day Shift.