Client Relationship Manager

20,000 - 30,000 /month

Keyson Solutions Llp

Borivali (West), Mumbai

2 - 5 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Job Highlights

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Client Relationship Manager to join our team at Keyson Solutions Llp. The role offers ₹20,000 - ₹30,000 and involves managing customer calls, delivering outstanding customer service related to Medical Eventmanagement. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Client Relationship Manager job

What are the eligibility criteria for this Client Relationship Manager job?
Ans : Candidates should have a Graduate and above qualification with 2-5 years of experience for this Client Relationship Manager job offered by Keyson Solutions Llp in Borivali (West), Mumbai.
What salary is offered for this Client Relationship Manager job?
Ans : The salary for this Client Relationship Manager job ranges between ₹20,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Client Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Borivali (West), Mumbai.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Client Relationship Manager job is open for both male and female candidates.
Where is this job located?
Ans : This Client Relationship Manager job is located in Borivali (West), Mumbai.
Why should you apply for this Client Relationship Manager job?
Ans : This Client Relationship Manager job offers a salary between ₹20,000-₹30,000 per month. This is a Full Time opportunity and has 2 openings available.