Client Relationship Manager

20,000 - 30,000 /month

Keyson Solutions Llp

Borivali (West), Mumbai

2 - 5 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Post Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Client Relationship Manager to join our team at Keyson Solutions Llp. The role offers ₹20,000 - ₹30,000 and involves managing customer calls, delivering outstanding customer service related to Medical Event Management. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Post Graduate and 2 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Client Relationship Manager job

What skills and experience do you need for this Client Relationship Manager job?
Ans : To apply for this Client Relationship Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 2-5 years of experience.
What salary is offered for this Client Relationship Manager job?
Ans : The salary for this Client Relationship Manager job ranges between ₹20,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Client Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Borivali (West), Mumbai.
How many vacancies are there for this Client Relationship Manager job?
Ans : There are 2 vacancies for this Client Relationship Manager role.
Is this job open for all genders?
Ans : Yes, this Client Relationship Manager job is open for both male and female candidates.
What does the role of Client Relationship Manager involve?
Ans : As a Client Relationship Manager, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Client Relationship Manager position is Borivali (West), Mumbai.
Who is the right fit for this Client Relationship Manager job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 2-5 years of experience is the right fit for this Client Relationship Manager job.
What makes this Client Relationship Manager job a good opportunity?
Ans : This Client Relationship Manager job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Full Time job and has 2 openings.