Customer Support Executive

30,000 - 40,000 /month

Ijobz Consultancy

Kandivali (West), Mumbai

1 - 6 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Software & IT Services

Graduate and above

All genders

6 days working | Flexible Shift

Job Description

We are looking for a Customer Support Executive to join our team at Ijobz Consultancy. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to . The role offers ₹30000 - ₹40000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Customer Support Executive job

Who is eligible to apply for this Customer Support Executive job at Ijobz Consultancy?
Ans : Candidates should have a Graduate and above qualification and skills like Computer Knowledge for this Customer Support Executive job offered by Ijobz Consultancy.
How much can you earn in this position?
Ans : You can earn between ₹30,000-₹40,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kandivali (West), Mumbai.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge.
Where is this job located?
Ans : This Customer Support Executive job is located in Kandivali (West), Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 1-6 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹30,000-₹40,000 per month. This is a Full Time opportunity and has 1 openings available.