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Customer Support Client Relationship Manager

salary 20,000 - 30,000 /month
company-logo
job companyKeyson Solutions Llp
job location Borivali (West), Mumbai
job experience1 - 3 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Hospitality, Travel & Tourism
qualification
Post Graduate and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Client Relationship Manager to join our team at Keyson Solutions Llp. The role offers ₹20,000 - ₹30,000 and involves managing customer calls, delivering outstanding customer service related to Hospitality, Travel & Tourism. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is Post Graduate and 1 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Support Client Relationship Manager job

  1. What are the eligibility criteria for this Customer Support Client Relationship Manager job?
    Ans : Candidates should have a Post Graduate and above qualification with 1-3 years of experience for this Customer Support Client Relationship Manager job offered by Keyson Solutions Llp in Borivali (West), Mumbai.
  2. What salary is offered for this Customer Support Client Relationship Manager job?
    Ans : The salary for this Customer Support Client Relationship Manager job ranges between ₹20,000-₹30,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Client Relationship Manager job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Borivali (West), Mumbai.
  5. How many vacancies are there for this Customer Support Client Relationship Manager job?
    Ans : There are 2 vacancies for this Customer Support Client Relationship Manager role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Client Relationship Manager job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Client Relationship Manager position is Borivali (West), Mumbai.
  8. What makes this Customer Support Client Relationship Manager job a good opportunity?
    Ans : This Customer Support Client Relationship Manager job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 30000

Contact Person

Kinjal Soni

Interview Address

A 106,Bhakti Apartment, Jhambhali Gali,Opp Moksha Plaza,Bori vali West, Borivali (West), Mumbai
Posted 15 hours ago
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