Client Interaction Specialist (International Process)

20,000 - 25,000 /month

Peakidea

Dadar (West), Mumbai

1 - 2 years Experience in Customer Support / TeleCaller

4 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

12th Pass and above

Males Only

6 days working | Night Shift

Job Description

Key Responsibilities

• Make outbound calls to US-based customers and prospects as per the assigned dialler list.

• Understand customer requirements and pitch products or services effectively in English.

• Handle customer queries, objections, and concerns with confidence and professionalism.

• Achieve daily, weekly, and monthly sales targets and conversion ratios.

• Maintain accurate call logs, customer data, and activity records in the system.

• Follow the prescribed call script while adapting naturally to customer conversations.

• Coordinate with team leads and supervisors for escalations or special cases.

• Ensure high call quality, energy levels, and customer experience throughout the shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Client Interaction Specialist (International Process) job

What skills and experience do you need for this Client Interaction Specialist (International Process) job?
Ans : To apply for this Client Interaction Specialist (International Process) job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution along with 1-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Client Interaction Specialist (International Process) job ranges between ₹20,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Client Interaction Specialist (International Process) job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Dadar (West), Mumbai.
How many vacancies are there for this Client Interaction Specialist (International Process) job?
Ans : There are 4 vacancies for this Client Interaction Specialist (International Process) role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-2 years of experience are eligible to apply for this Client Interaction Specialist (International Process) role. Only male candidates are eligible.
What are the key responsibilities of this Client Interaction Specialist (International Process) job?
Ans : As a Client Interaction Specialist (International Process), key responsibilities include skills like Computer Knowledge, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Client Interaction Specialist (International Process) position is Dadar (West), Mumbai.
Who is the right fit for this Client Interaction Specialist (International Process) job?
Ans : A candidate having skills like Computer Knowledge, International Calling, Query Resolution with 1-2 years of experience is the right fit for this Client Interaction Specialist (International Process) job.
What makes this Client Interaction Specialist (International Process) job a good opportunity?
Ans : This Client Interaction Specialist (International Process) job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 4 openings.