Customer Relationship Manager

30,000 - 40,000 /month

Sva Couture Private Limited

Lower Parel East, Mumbai

1 - 6 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Graduate and above

All genders

6 days working | Day Shift

Job Description

Key Responsibilities

Develop and implement CRM strategies to enhance customer engagement, retention, and lifetime value
Manage and optimize CRM platforms (e.g., Salesforce, HubSpot, Zoho)
Analyse customer data to identify trends, behaviours, and opportunities for growth
Design and execute targeted campaigns (email, SMS, loyalty programs, etc.)
Collaborate with sales, marketing, and customer service teams to align CRM initiatives
Monitor campaign performance and generate actionable reports
Ensure data accuracy, segmentation, and compliance with data protection regulations
Lead customer lifecycle management, including acquisition, onboarding, retention, and re-engagement
Train and support team members on CRM tools and best practices
Continuously improve processes to enhance customer experience

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Customer Relationship Manager job

What are the eligibility criteria for this Customer Relationship Manager job?
Ans : Candidates should have a Graduate and above qualification with 1-6 years of experience for this Customer Relationship Manager job offered by Sva Couture Private Limited in Lower Parel East, Mumbai.
What salary is offered for this Customer Relationship Manager job?
Ans : The salary for this Customer Relationship Manager job ranges between ₹30,000-₹40,000 per month.
What shift and timings does this job follow?
Ans : This Customer Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Lower Parel East, Mumbai.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Manager job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Relationship Manager job is located in Lower Parel East, Mumbai.
Why should you apply for this Customer Relationship Manager job?
Ans : This Customer Relationship Manager job offers a salary between ₹30,000-₹40,000 per month. This is a Full Time opportunity and has 1 openings available.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Skills Required

Computer Knowledge, Query Resolution

Shift

Day

Contract Job

Salary

₹ 30000 - ₹ 40000

Contact Person

HR Team

Interview Address

Address: Unit Nos. A1/205, 243, 2nd Floor, Centre Point Condominium, Opp. Bawla Masjid, N. M. Joshi Marg, Lower Parel East, Mumbai – 400013, Lower Parel East, Mumbai

Posted 21 hours ago