Career Counsellor

With a requirement for 10 for the Career Counsellor position, this exciting opportunity is for Edinbox Communications Private Limited based in Lucknow and located in Gomti Nagar. We are looking for motivated and dedicated professionals to join our team to handle customer calls, provide exceptional customer support, and resolve queries related to . The role offers an attractive in-hand salary of ₹12000 - ₹26000 and opportunities for growth.

Key Responsibilities:

• Handle customer calls professionally and efficiently.

• Address customer queries, resolve concerns, and manage complaints.

• Keep records of customer interactions and follow up when required.

• Provide customers with accurate information to help resolve their issues.

• Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

This role welcomes freshers who are eager to learn and grow in the Customer Support / TeleCaller field. The candidate should have good communication skills and be proficient in Hindi. You will be responsible for addressing customer queries, solving complaints, and escalating complex issues when necessary. This position requires Graduate and the candidate should be comfortable working 6 days working during the Day shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Career Counsellor job

1. What is the eligibility criteria to apply for this Career Counsellor job?
   Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹26000 per month + Incentives that depends on your interview. It's a Full Time job in Lucknow.
3. How many working days are there for this Career Counsellor job?
   Ans: This Career Counsellor job will have 6 working days.
4. Are there any charges applicable while applying or joining this Career Counsellor job?
   Ans: No, there is no fee applicable for applying this Career Counsellor job and during the employment with the company, i.e., EDINBOX COMMUNICATIONS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Career Counsellor role?
   Ans: There is an immediate opening of 10 Career Counsellor at EDINBOX COMMUNICATIONS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Career Counsellor job?
   Ans: This Career Counsellor job has Day Shift.