Call Centre BPO Executive

15,000 - 30,000 /month

Procapatus Techindia Private Limited

Ghansoli, Navi Mumbai

1 - 4 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Cab, PF

Job Description

Costomer Sales Representative

We are looking for a Job Title to join our team This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Industry. The role offers In Hand Salary and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Minimum Qualification and Experience Range. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a Working Days week during the Shift Type shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Call Centre BPO Executive job

What skills and experience do you need for this Call Centre BPO Executive job?
Ans : To apply for this Call Centre BPO Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling along with 1-4 years of experience.
What salary is offered for this Call Centre BPO Executive job?
Ans : The salary for this Call Centre BPO Executive job ranges between ₹15,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Call Centre BPO Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ghansoli, Mumbai.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Call Centre BPO Executive job is open for both male and female candidates.
What does the role of Call Centre BPO Executive involve?
Ans : As a Call Centre BPO Executive, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Call Centre BPO Executive job is located in Ghansoli, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling along with 1-4 years of experience is ideal for this Call Centre BPO Executive job.
Why should you apply for this Call Centre BPO Executive job?
Ans : This Call Centre BPO Executive job offers a salary between ₹15,000-₹30,000 per month. This is a Full Time opportunity and has 50 openings available.