Call Centre BPO Executive

10,000 - 26,000 /month*

Art And Craft Activity

Ghansoli, Navi Mumbai

₹1,000 incentives included

0 - 1 years Experience in Customer Support / TeleCaller

20 Openings

Incentives included

Full Time

Contract

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Healthcare

Languages: Hindi, Marathi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Medical Benefits

PAN Card, Aadhar Card

Job Description

We are looking for a ICCS to join our team at Art And Craft Activity. The role offers ₹10000 - ₹26000 and involves managing customer calls, delivering outstanding customer service related to Healthcare. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Call Centre BPO Executive job

What is the eligibility criteria to apply for this Call Centre BPO Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹26000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Call Centre BPO Executive job?
Ans: This Call Centre BPO Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Call Centre BPO Executive job?
Ans: No, there is no fee applicable for applying this Call Centre BPO Executive job and during the employment with the company, i.e., Art And Craft Activity.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Call Centre BPO Executive role?
Ans: There is an immediate opening of 20 Call Centre BPO Executive at Art And Craft Activity
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Call Centre BPO Executive job?
Ans: This Call Centre BPO Executive job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

Yes

No. Of Working Days

Benefits

Medical Benefits

Skills Required

Computer Knowledge

Shift

Day

Contract Job

Yes

Salary

₹ 10000 - ₹ 26000

Regional Languages

Marathi, Hindi

English Proficiency

Yes

Contact Person

Lucky

Interview Address

333 2664, MOTILAL NAGAR GOREGAON, MUMBAI 400062

Posted 17 hours ago

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Job Hai > Jobs in Navi Mumbai > Customer Support / TeleCaller Jobs in Navi Mumbai > Call Centre BPO Executive