Call Center Executive

25,000 - 45,000 /month

Emperia Group

Work from home

0 - 2 years Experience in Customer Support / TeleCaller

10 Openings

Work From Home

Full Time

Job Highlights

Industry Type: Banking

12th Pass and above

All genders

5 days working | Day Shift

Job Description

We are looking for a Call Center Executive to join our team at Emperia Group. The role offers ₹25000 - ₹45000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Call Center Executive job

What is the eligibility criteria to apply for this Call Center Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹45000 per month that depends on your interview. It's a Full Time job in Pune.
How many working days are there for this Call Center Executive job?
Ans: This Call Center Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Call Center Executive job?
Ans: No, there is no fee applicable for applying this Call Center Executive job and during the employment with the company, i.e., Emperia Group.
Is it a work from home job?
Ans: Yes, it’s a work from home job and can be done online.
How many openings are there for this Call Center Executive role?
Ans: There is an immediate opening of 10 Call Center Executive at Emperia Group
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Call Center Executive job?
Ans: This Call Center Executive job has Day Shift.

Other Details

Incentives

No. Of Working Days

Shift

Day

Contract Job

Salary

₹ 25000 - ₹ 45000

English Proficiency

Contact Person

Gagan

Interview Address

Viman Nagar, Pune

Posted 10+ days ago

Apply to similar jobs

Customer Support Executive

₹ 25,000 - 48,000 per month *

Recruit Value

Kharadi, Pune

0 - 6+ years Experience in Customer Support / TeleCaller

Incentives included

99 Openings

Customer Care Executive

₹ 25,000 - 40,000 per month

Krishna's Consultx Solutions

Kharadi, Pune

Skills: Health/ Term Insurance INDUSTRY, Domestic Calling, ,, Computer Knowledge, International Calling, Query Resolution

New

70 Openings

Customer Support Executive

₹ 25,000 - 35,000 per month

Growing Stars Consulting Private Limited

Kharadi, Pune

Skills: Domestic Calling, Query Resolution

New

80 Openings

Get jobs matching your profile

From the list of relevant jobs near to you.

Stay updated with your job applies

Apply on jobs on the go and recieve all your job application updates

Job Hai > Jobs in Pune > Customer Support / TeleCaller Jobs in Pune > Call Center Executive