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Business Intelligence Manager

salary 25,000 - 50,000 /month*
company-logo
job companyJeevan Mithra Social Service Society
job location Gandhi Nagar, Central Bangalore, Bangalore
incentive₹25,000 incentives included
job experienceFreshers in Customer Support / TeleCaller
99 Openings
Incentives included
full_time Full Time
contract Contract

Skills Required

Computer Knowledge
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Banking
sales
Languages: Kannada
qualification
12th Pass and above
gender
Males Only
jobShift
6 days working | Day Shift
star
Job Benefits: Meal, PF
star
Laptop/Desktop, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account
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Job Description

We are looking for a Business Intelligence Manager to join our team at Jeevan Mithra Social Service Society. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹25000 - ₹50000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Business Intelligence Manager job

  1. What is the eligibility criteria to apply for this Business Intelligence Manager job?
    Ans: The candidate should be 12th Pass and above and above with Freshers of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹25000 - ₹50000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
  3. How many working days are there for this Business Intelligence Manager job?
    Ans: This Business Intelligence Manager job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Business Intelligence Manager job?
    Ans: No, there is no fee applicable for applying this Business Intelligence Manager job and during the employment with the company, i.e., Jeevan Mithra Social Service Society.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Business Intelligence Manager role?
    Ans: There is an immediate opening of 99 Business Intelligence Manager at Jeevan Mithra Social Service Society
  7. Who can apply for this job?
    Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Business Intelligence Manager job?
    Ans: This Business Intelligence Manager job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Meal, PF

Skills Required

Computer Knowledge, Non-voice/Chat Process, Query Resolution

Shift

Day

Contract Job

Yes

Salary

₹ 25000 - ₹ 50000

Regional Languages

Kannada

English Proficiency

Yes

Contact Person

HR Team

Interview Address

Gandhi Nagar, Central Bangalore
Posted 10+ days ago
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