Customer Support Business Developer

20,000 - 30,000 /month

Apls Repaircare India (opc) Private Limited

Work from home

2 - 6+ years Experience in Customer Support / TeleCaller

2 Openings

Work From Home

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: B2C Sales

Languages: Tamil

Graduate and above

Females Only

6 days working | Day Shift

Internet Connection, Laptop/Desktop

Job Description

We are looking for a Business Developer to join our team at Apls Repaircare India (opc) Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹ 20,000 - ₹ 30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Customer Support Business Developer job

What skills and experience do you need for this Customer Support Business Developer job?
Ans : To apply for this Customer Support Business Developer job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 2-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Business Developer job ranges between ₹20,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Business Developer job follows a Day shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Customer Support Business Developer job?
Ans : There are 2 vacancies for this Customer Support Business Developer role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 2-7 years of experience are eligible to apply for this Customer Support Business Developer role. Only female candidates are eligible.
What are the key responsibilities of this Customer Support Business Developer job?
Ans : As a Customer Support Business Developer, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Business Developer position is Mathikere, Bangalore.
Who is the right fit for this Customer Support Business Developer job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 2-7 years of experience is the right fit for this Customer Support Business Developer job.
What makes this Customer Support Business Developer job a good opportunity?
Ans : This Customer Support Business Developer job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Full Time job and has 2 openings.