We are looking for a BPO Telesales to join our team at ICCS. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹14,000 - ₹30,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.
More about this BPO Telesales job
Can freshers or experienced candidates apply for this BPO Telesales role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this BPO Telesales role.
How much can you earn in this position?
Ans : You can earn between ₹14,000-₹30,000 per month in this BPO Telesales position.
What shift and timings does this job follow?
Ans : This BPO Telesales job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ghansoli, Mumbai.
How many vacancies are there for this BPO Telesales job?
Ans : There are 50 vacancies for this BPO Telesales role.
Is this job open for all genders?
Ans : Yes, this BPO Telesales job is open for both male and female candidates.
What work will you do in this role?
Ans : As a BPO Telesales, you will work on skills like Domestic Calling.
What is the job location for this position?
Ans : The job location for this BPO Telesales position is Ghansoli, Mumbai.
Who is the right fit for this BPO Telesales job?
Ans : A candidate having skills like Domestic Calling with 0-2 years of experience is the right fit for this BPO Telesales job.
What makes this BPO Telesales job a good opportunity?
Ans : This BPO Telesales job is a good opportunity as it offers a salary between ₹14,000-₹30,000 per month. This is a Full Time job and has 50 openings.
A Naukri Group company
LoginHire Local Staff
14,000 - 30,000 /month
Iccs
Ghansoli, Navi Mumbai
0 - 2 years Experience in Customer Support / TeleCaller
Full Time
