BPO Telecaller

18,000 - 25,000 /month*

Weplace Consulting

Sector V - Salt Lake, Kolkata

₹5,000 incentives included

6 - 60 months Experience in Customer Support / TeleCaller

25 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: B2C Sales

Languages: Bengali, Gujarati

12th Pass and above

All genders

5 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a BPO Telecaller to join. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹18,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this BPO Telecaller job

What qualifications and experience are required for this BPO Telecaller position?
Ans : Candidates should have a 12th Pass and above qualification with 1-5 years of experience and skills like Domestic Calling.
What is the salary and job type for this role?
Ans : The salary for this BPO Telecaller job ranges between ₹18,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This BPO Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
What are the key responsibilities of this BPO Telecaller job?
Ans : As a BPO Telecaller, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This BPO Telecaller job is located in Sector V - Salt Lake, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 1-5 years of experience is ideal for this BPO Telecaller job.
Why should you apply for this BPO Telecaller job?
Ans : This BPO Telecaller job offers a salary between ₹18,000-₹25,000 per month. This is a Full Time opportunity and has 25 openings available.