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Customer Support Field Executive

salary 21,000 - 33,000 /month
company-logo
job companyManipal Business Solution
job location Field job
job location Salt Lake, Kolkata
job experience0 - 6 months Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: Loan/ Credit Card
qualification
10th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Flexible Shift
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Job Benefits: Insurance, Medical Benefits
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PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Field Executive to join our team at Manipal Business Solution to handle customer calls, provide exceptional customer support and resolve queries related to Loan/ Credit Card. The role offers an attractive in-hand salary of ₹ 21,000 - ₹ 33,000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 0.5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Field Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Field Executive role?
    Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Field Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Field Executive job ranges between ₹21,000-₹33,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Field Executive job follows a Flexible shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Salt Lake, Kolkata.
  5. How many vacancies are there for this Customer Support Field Executive job?
    Ans : There are 50 vacancies for this Customer Support Field Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Field Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Field Executive job?
    Ans : As a Customer Support Field Executive, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Field Executive position is Salt Lake, Kolkata.
  9. Who is the right fit for this Customer Support Field Executive job?
    Ans : A candidate having skills like Domestic Calling with 0-1 years of experience is the right fit for this Customer Support Field Executive job.
  10. What makes this Customer Support Field Executive job a good opportunity?
    Ans : This Customer Support Field Executive job is a good opportunity as it offers a salary between ₹21,000-₹33,000 per month. This is a Full Time job and has 50 openings.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Medical Benefits, Insurance

Skills Required

Domestic Calling

Shift

Flexible

Contract Job

No

Salary

₹ 21000 - ₹ 33000

Contact Person

Bidyut Ali
Posted 10+ days ago
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