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BPO Telecaller

salary 17,000 - 27,000 /month*
company-logo
job companyNmk Info Solutions
job location Kengeri Satellite Town, Bangalore
incentive₹5,000 incentives included
job experience6 - 60 months Experience in Customer Support / TeleCaller
10 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: BPO
sales
Languages: Kannada
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card

Job Description

We are looking for a BPO Telecaller to join our team at Nmk Info Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹17,000 - ₹27,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 6 months - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this BPO Telecaller job

  1. Who is eligible to apply for this BPO Telecaller job at Nmk Info Solutions?
    Ans : Candidates should have a 12th Pass and above qualification and skills like Computer Knowledge for this BPO Telecaller job offered by Nmk Info Solutions.
  2. How much can you earn in this position?
    Ans : You can earn between ₹17,000-₹27,000 per month in this BPO Telecaller position.
  3. What shift and timings does this job follow?
    Ans : This BPO Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kengeri Satellite Town, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 12th Pass and above qualification with 1-5 years of experience can apply for this BPO Telecaller job. Only female candidates can apply.
  7. What work will you do in this role?
    Ans : As a BPO Telecaller, you will work on skills like Computer Knowledge.
  8. Where is this job located?
    Ans : This BPO Telecaller job is located in Kengeri Satellite Town, Bangalore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge along with 1-5 years of experience is ideal for this BPO Telecaller job.
  10. Why should you apply for this BPO Telecaller job?
    Ans : This BPO Telecaller job offers a salary between ₹17,000-₹27,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Computer Knowledge, Customer service, English, MS Excel

Shift

Day

Contract Job

No

Salary

₹ 17000 - ₹ 27000

Regional Languages

Kannada

English Proficiency

Yes

Contact Person

Varsha HR

Interview Address

Kengeri Satellite Town, Kengeri Satellite Town, Bangalore
Posted 6 days ago
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