We are looking for a Tele sales Executive to join our team Sila Leisure pvt ltd. This role involves:-
Handle inbound calls for room bookings, package inquiries, and resort facilities
Make outbound calls for promotions, seasonal offers, and follow-ups
Explain resort packages (weekend stays, honeymoon packages, corporate outings, events)
Assist guests with reservations, cancellations, and special requests
Upsell services like spa, activities, meals, and experiences
Share details about amenities (pool, adventure activities, nature experiences, etc.)
Coordinate with front office, events, and housekeeping teams
Maintain booking records in CRM or reservation system
Handle customer concerns professionally