We are looking for a Email & Chat Process Executive to join our team at APNA FINSERV. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹22,500 - ₹38,500 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Customer Support Email & Chat Process Executive job
Can freshers or experienced candidates apply for this Customer Support Email & Chat Process Executive role?
Ans : Candidates who have All Education levels can apply for this Customer Support Email & Chat Process Executive role.
How much can you earn in this position?
Ans : You can earn between ₹22,500-₹38,500 per month in this Customer Support Email & Chat Process Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Email & Chat Process Executive job follows a Day shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Email & Chat Process Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Email & Chat Process Executive job is located in Hosa Road, Bangalore.
Why should you apply for this Customer Support Email & Chat Process Executive job?
Ans : This Customer Support Email & Chat Process Executive job offers a salary between ₹22,500-₹38,500 per month. This is a Full Time opportunity and has 1 openings available.